About.
INSPIRED BY DIFFERENCE.
With nearly two decades of experience in enterprise systems and process automation, I help organizations streamline operations and drive efficiency through smart, scalable solutions. My specialty lies in Laserfiche® Process Automation, where I’ve delivered impactful results across government, education, finance, and retail sectors.
I’ve worked with top-tier Laserfiche® Solution Providers—United Micro Data and MCCi—and also served as an internal client at Idaho Falls School District 91 and Circle K. This dual perspective enables me to understand both the technical and strategic needs of my clients.
🏆 Laserfiche Run Smarter® Award Winner (2x)
- “Most Significant Laserfiche Workflow Initiative” for onboarding automation (2014)
- “Laserfiche Advocate of the Year” (2024)
My technical toolkit includes MS SQL, Oracle, digital signature platforms, TLS-secured environments, and SAML identity providers—deployed across on-prem, Azure, and AWS infrastructures. I’ve led teams of Laserfiche Systems Engineers and designed end-to-end automated workflows that integrate seamlessly with enterprise applications via APIs and database queries.
I’m passionate about helping organizations unlock the full potential of their technology investments. Let’s connect if you’re looking for a consultant who brings both vision and execution to the table.
Toolbox.
CUSTOM LASERFICHE TOOLS.
At FicheBait, we craft custom Laserfiche tools that go far beyond standard functionality. From advanced Workflow activities to Forms integrations, utilities, and automation enhancements, each solution is purpose-built to help you dive deeper into your processes, eliminate inefficiencies, and unlock real operational gains. When out-of-the-box tools fall short, our custom solutions give you precision control—delivering seamless integrations, smarter logic, and a more powerful Laserfiche experience from end to end.
FAQ.
FREQUENTLY ASKED QUESTIONS.
These are some of the common hooks that folks throw at me when we chat. If you have a different bait, feel free to reel me in and I’ll bite as soon as I can.
I am not a Laserfiche® Solution Provider, so you don’t have to worry about me trying to sell you more licenses. I am simply here to help you and your organization get as much out of your Laserfiche® system as possible. If you need me to, I can help you decide what Laserfiche licensing is right for your organization so you can order it from your Laserfiche Solution Provider.
Laserfiche has two levels of support, Basic and Premium. If you have Basic support (the most common) only your Solution Provider can open a support case on your behalf. If you have Premium support anyone registered with your company on the Laserfiche Support site can open a support case. Learn more about the different levels of support here.
The short answer is yes. I have experience with a range of other technologies and am happy to consult on them, but I try to only consult on them with regards to how they work with Laserfiche. For example, e-signature solutions, SQL maintenance plans for Laserfiche databases, SAML, ABBYY FlexiCapture, etc.
Yes! If you are a Laserfiche Solution Provider and need help fulfilling services for a client, I can help with that.
Yes! I can work with organizations anywhere in the world.
Yes, you can allow anyone to perform work on your Laserfiche system regardless of who your Laserfiche Solution provider is, including installing software, upgrading software, building workflows, building Forms processes, etc.
The cost of services varies based on individual needs. Each system is unique, and determining the cost requires a personalized discussion.
Clients.
MAKE A DIFFERENCE.
Reel ’em in, mate! Don’t take my word for it, cast your eyes on what those I’ve worked with are saying. They’ll tell you, hook, line, and sinker!
“It’s been a privilege working with Blake for many years. His knowledge has been extremely helpful in improving our electronic processes. He has a unique background with Laserfiche because he has worked as a client and a consultant. This translates into a great contact with a wealth of information, ideas and knowledge.”
“I was especially impressed with his work on a complicated employee onboarding process that we recently worked with him on. Based on our experience together, I can confidently recommend Blake to any person and/or organization that may be seeking the type of services he provides.”
“Blake, the Laserfiche Guru, is the ultimate go-to for all things Laserfiche! From setup to training and ongoing support, he’s your guy. Highly recommend him for all your Laserfiche needs!”
“Blake has an incredible wealth of knowledge when it comes to all things Laserfiche. He is always willing to help answer questions or point me in the right direction when I get stuck on an issue. He faces all challenges head on to find the best solutions for the Laserfiche community. Thank you, Blake!”
“Blake is always ready to assist, bringing a vast knowledge of Laserfiche and offering help without judgment. His encouragement and willingness to research what he doesn’t know have been invaluable to me. I greatly appreciate his support.”
“Blake Smith has an undeniable talent in making processes work in an electronic fashion. He has great knowledge in the Laserfiche suite with a strong web development background. I have worked with him on a few projects that clean up poor implementations or new ones. We have also asked Blake Smith to train our internal staff on Laserfiche Suite products on several occasions. Raising the level of knowledge, allowing us to create/implement solutions on our own.”
“Blake Smith is incredibly knowledgeable. He is friendly, excellent at explaining how things work, and has helped me out several times when I’ve been stuck. Highly recommend reaching out!”
“Blake is great at training in Laserfiche. He has a vast knowledge of the system and has many useful ideas for process automation.”
Contact.
LET’S TALK.
Cast your line in the form below and reel me in if you have any questions or if you are ready to hook your next Laserfiche project.