A family history in document management
United Micro Data, Inc. began in Idaho Falls, Idaho, in March 1983. My father, Craig Smith, owned the company with his brothers, Alan Smith and Lynn Smith.
Their work began with microfilm and microfiche. As document technology evolved, they became a Laserfiche Value Added Reseller, helping customers transition to electronic document management.
United Micro Data became part of the wider Laserfiche community, earning recognition from Laserfiche over several years. For me, though, its significance is much more personal: it was the family business where I first encountered the work that would become my career.
My father, Craig Smith, and his brothers, Alan and Lynn, with their wives in San Francisco on a Laserfiche trip.
My mom and dad.
Where it all started
From pulling staples to building solutions
My connection to document management started long before my first support call.
I grew up helping prepare documents for scanning—pulling staples and doing the behind-the-scenes work that comes before turning paper into something searchable. In 2006, I began working for my father in Laserfiche support. That opportunity became the starting point for the career that eventually led me to FicheBait.
Thanks, Mom and Dad.
My dad gave me my start in Laserfiche, opening the door to a career that eventually led to FicheBait. He also taught me to act with integrity and honesty in my dealings with others—values that continue to guide how I work today. But this story wouldn’t be complete without thanking my mom, too.
To both of you: thank you for helping me become the person I am today. I wouldn’t be where I am without you, and I’m grateful to share this part of FicheBait’s story with you.
Meet Blake Smith
Experience on both sides of the table.
From projects to products
Built around real work.
FicheBait has grown from contract and consulting work to include products that address recurring Laserfiche needs. The same practical focus carries through the software, implementation work and training.
Recognition
Two Laserfiche Run Smarter Awards.
Client experience
What clients and colleagues say.
“It’s been a privilege working with Blake for many years. His knowledge has been extremely helpful in improving our electronic processes. He has a unique background with Laserfiche because he has worked as a client and a consultant. This translates into a great contact with a wealth of information, ideas and knowledge.”
“I was especially impressed with his work on a complicated employee onboarding process that we recently worked with him on. Based on our experience together, I can confidently recommend Blake to any person and/or organization that may be seeking the type of services he provides.”
“Blake, the Laserfiche Guru, is the ultimate go-to for all things Laserfiche! From setup to training and ongoing support, he’s your guy. Highly recommend him for all your Laserfiche needs!”
“Blake has an incredible wealth of knowledge when it comes to all things Laserfiche. He is always willing to help answer questions or point me in the right direction when I get stuck on an issue. He faces all challenges head on to find the best solutions for the Laserfiche community. Thank you, Blake!”
“Blake is always ready to assist, bringing a vast knowledge of Laserfiche and offering help without judgment. His encouragement and willingness to research what he doesn’t know have been invaluable to me. I greatly appreciate his support.”
“Blake Smith has an undeniable talent in making processes work in an electronic fashion. He has great knowledge in the Laserfiche suite with a strong web development background. I have worked with him on a few projects that clean up poor implementations or new ones. We have also asked Blake Smith to train our internal staff on Laserfiche Suite products on several occasions. Raising the level of knowledge, allowing us to create/implement solutions on our own.”
“Blake Smith is incredibly knowledgeable. He is friendly, excellent at explaining how things work, and has helped me out several times when I’ve been stuck. Highly recommend reaching out!”
“Blake is great at training in Laserfiche. He has a vast knowledge of the system and has many useful ideas for process automation.”
Common questions
