Frequently Asked Questions
Get to know FicheBait, how we work with clients and solution providers, and where to find help.
Yes. FicheBait can help with implementations, upgrades, configuration, process automation, and training while you continue working with your existing Solution Provider. We can coordinate responsibilities and access with your team and provider before work begins.
Yes. FicheBait helps Laserfiche Solution Providers deliver services for their clients, including implementation, automation, configuration, and training. Contact us to discuss your project and how you would like us to work with your team.
Yes. FicheBait works with organizations internationally. Contact us to discuss your location, time zone, and project requirements.
Service pricing depends on the scope, complexity, and requirements of your project. Contact FicheBait or request a quote so we can discuss your needs and prepare an appropriate proposal.
FicheBait is an independent software, consulting, and training business, not a Laserfiche Solution Provider. We’re happy to work with your current Laserfiche Solution Provider to supply FicheBait products. If your provider chooses not to become a FicheBait reseller, you can purchase our products directly from us.
Contact FicheBait to get the conversation started and discuss the best purchasing path for your organization.
Yes, particularly technologies that connect with or support Laserfiche. Examples include databases, APIs, identity management, and electronic signatures. Contact us to discuss your environment and the help you need.
FicheBait is an independent consultancy, not a Laserfiche Solution Provider. Access to Laserfiche technical support depends on your organization’s support plan and authorized contacts. Contact your Solution Provider or designated support contact to confirm who can submit a case for your account.
For current plan information, see Laserfiche’s support plans. For product documentation and technical resources, visit the Laserfiche Support Site.
Still fishing for an answer? Contact FicheBait—we’re happy to help. For product guides and private support requests, visit Product Support.
